We cordially invite you
to Uganda, where hospitality, history and elegance combine together to
offer you more than a place for a visit for a memorable trip by booking
with GORILLAS HOMELAND SAFARIS
Our Company Profile
GORILLAS HOMELAND SAFARIS COMPANY PROFILE TERMS AND CONDITIONS. Our Vision To inspire worldwide travelers and
holiday/vacation makers to realize the beauty of East Africa that has to be
explored while having safaris to the mountain Gorillas and other wildlife.
Hence our name: GORILLLAS HOMELAND SAFARIS. Our Mission. Human
Resource. Contact us at: info@gorillashomelandsafaris.com Or reservations@gorillashomelandasafaris.com, With the experience of working with
people and organizations in the tourism industry, we handle all the tours and
travel consultation with in Uganda at GORILLLAS
HOMELAND SAFARIS Our Products and Services We carry out Air ticketing to all
destinations with departures from Entebbe International Airport offering the
best flight connections available to suit your travel plans. We provide air
tickets to International and regional destinations. We offer car hire for both corporate
and chauffer. Our vehicles range from saloon cars We carry out accommodation bookings
on the part of our clients based on preferences. Lodges here range from Budget,
Mid-range and Luxury, presidential Kings/Queens, depending on what the clients
prefer. The services are quite great for they expect you come back tomorrow. We organize wildlife safaris that
involve game drives, birding, nature walks, boat cruises, white water rafting
cultural, city tours, religious, projects, research, filming, holiday makers,
motor bikes, bicycles, and so many depending on which one you would like get
served. In Uganda, safaris can be carried out in both ten National parks and
game reserves Murchison Falls National Park, Queen Elizabeth National Park,
Bwindi Impenetrable national park, Lake Mburo National Park, Kidepo National
Park, Kibale National Forest National Park, Mgahinga national park, Mount Elgon
national park, Rwenzori Mountain National Park and the Semliki National Park. We would like to take you for fishing
safaris because they are a leisurely way to enjoy the sight and sounds of Uganda-
not to mention its tasty fish! Fishing safaris are carried out in Murchison
Falls NP and on Victoria Nile, where you will get a chance to have great catch
of different fish species which are quite different from those in your country.
If you are a fishing lover, then Uganda is one of the most spectacular places
you’ll need to visit for your lovely activity. Cultural Tourism. We organize great memorable cultural
tours for our clients interested in learning about different cultures and
customs in Uganda. There are several heritage sites in
Uganda not to be missed including the Kasubi tombs (where the Baganda kings are buried), Namirembe
Cathedral, Gadhafi National Mosque, Bahai Indian temple, Nakasero
market, Makerere University. Uganda is a country rich in culture,
because we have more than 30 different languages and each language by its own
tribe. Meaning that each tribe has its own culture and practices its own
cultural norms. Study Tours. We carry out study tours for
students wishing to learn more about Uganda. These tours can target specific
interests such as flora, fauna, or culture. For both Local students and
international students with valid school identity cards. These tours help
students develop more love for wildlife and future Tour guides because even us
we started that like while we were still students. Uganda’s primate safari. When we talk about primates, mostly
we look at Mountain Gorillas & Chimpanzees tracking, however with these
besides, we have Black and White colobus monkeys, Olive baboons, L’Hoest
monkeys, Blue tailed monkeys and so many. We take care of bookings for Gorilla and
Chimp permits. Gorillas and chimpanzees tracking are amazing activities, but
they require advance planning, since permits are required for one to go for
these amazing creatures. Gorilla permits are especially in high demand and should
be booked early to avoid inconveniences. Permits are obtained from the Uganda
Wildlife Authority head offices in Kampala however at times you can get it at
the headquarters in Buhoma in Bwindi National park on a rare occasion and tracking
is only guaranteed upon full payment. Today a mountain Gorillas permit is USD
600.00 for Foreign Non-Resident, $350.00 Non Residents, and 250.000 shillings
for East Africans. Gorillas are tracked in Bwindi Impenetrable Forest and
Mgahinga National Park. Chimps can be tracked in Kibale, Queen Elizabeth
National Park, and Semuliki National park however we have a Chimpanzee
sanctuary at Ngamba Island in Lake Victoria where the Chimp orphans are taken
care of and looked after. You can decide where to go and we shall be pleased to
cater for your booking. Bird Watching. White Water Rafting & Bungee Jumping. Camping. We
can assist you in planning a camping safari. Camping is an economical and
adventurous way to enjoy nature. Several campsites are available throughout the
country, including in national parks. Camping facilities vary depending on location.
It is important to enquire early as
to the equipment required for this activity. We can assist in securing tents
and other equipment which you may require while camping. Boat Trips. Mountain Biking. City Tours of Kampala, Jinja & Entebbe. In Kampala, you may be interested in
visiting the national museum, the local markets, cultural heritage sites like
the Kings Palace and the Kings’ burial grounds (Kasubi Tombs) and different
religious establishments like Kibuli Mosque, Bahai temple and Namirembe
cathedral. In Jinja, you can walk around the
town; have a visit of the Nile Breweries, the Uganda Museum, the Source of the
Nile, and Bujagali Falls. In Entebbe, you can visit
the Uganda Wildlife Education Centre to see the animals very closer in cages,
the Botanical Gardens, and the beach. Terms and Conditions GORILLLAS HOMELAND SAFARIS organize
safaris in Uganda, Tanzania, Kenya and Rwanda. Please read these Terms and
Conditions carefully as they set out our respective obligations and form the
basis of your contract with us. In these terms and conditions, “you” mean all
persons named on the booking (including anyone who is added or substituted at a
later date) and “we” and “us” means Just Travel Uganda. These terms are amended
from time to time due to changing circumstances; the terms at the time of
booking are the terms that are valid. Conditions in Africa are not the same as
those in developed countries and standards of service, medical facilities,
safety and security may often be lower than those in your home countries.
Please note that it is the laws and regulations of the country in which
services are provided, which apply to your holiday arrangements, and not those
of your home country. Quotations/Bookings/Prices: Please ensure that the quotation given with details
regarding the number of clients, dates, accommodation, transportation, permits,
park fees and all other services to be provided is clear and accurate before
confirming the booking in writing. The price of your chosen holiday will be
confirmed at the time of booking. We reserve the right to correct
errors in both advertised and confirmed prices and will do so as soon as we
become aware of any such error. However, every effort is made to
ensure that we provide correct figures. Payment At the time of booking you must
confirm acceptance of these terms and conditions and pay a deposit of 40% of
the price of your holiday including fees for gorilla permits. If written
acceptance is not received from you, we shall assume acceptance of the Terms
and Conditions once you make the deposit. The balance must be paid in full
before the start of the safari. It could be paid before coming or just before
the safari starts. We request that you send the last installment within the
last 30 days’ time so as to confirm your booking 100% since we shall be in need
of taking care of your accommodation, vehicle, mountain Gorilla and Chimps
permits. What is included and not included in
the price: Included in the price;
airport transfers, accommodation, meals as stated (FB), an English- speaking
driver/guide, a 4×4 safari vehicle and fuel, portage of two items of baggage
per person, boat trips, park entrance fees, mountain Gorilla and chimpanzee
permits where appropriate. Excluded in
the price: all items of personal nature such as entry visas, tips,
telephone calls, laundry, gifts, airport taxes and all drinks. On safari, the
prices cover full board unless otherwise. The company reserves the right to
vary the safari services agreed with the client in the event of unforeseen
circumstances, such as road closures, bad weather, problems with national parks
or hotels and security considerations. In such cases alternative arrangements
will be made as circumstances permit. Accuracy of information we base on the
descriptions that we provide regarding the national parks, accommodation,
security, Gorilla permits, itineraries and animal sightings on the latest
information that is available to us. We endeavor to ensure that all information
provided is accurate and do so in good faith. We therefore cannot accept
responsibility for errors or omitted information caused by matters that we are
unable to control. Insurance;
it is advisable that before undertaking a holiday with us that you have,
appropriate insurance for the type of holiday being taken. Such insurance
should fully cover death, personal injury, medical expenses, repatriation in
the event of accident or illness or death, cancellation or curtailment of the
holiday by side and loss of, damage to, or theft of the clients’ personal
property. Activities with a greater inherent risk, such as mountaineering,
animal tracking on foot, white-water rafting should be covered. Evacuation
cover is provided by GORILLLAS
HOMELAND SAFARIS for clients undertaking a full safari package like
you. Medical Requirements:
Good physical and mental health is essential for the enjoyment of these active,
outdoors tours. You may travel in rugged areas removed from modern medical
facilities. Good physical conditioning is recommended as preparation for all
tours, especially those involving trekking. By forwarding the deposit, the
passenger certifies that he/she does not have any physical or other condition
of disability that would create a hazard for him/herself or other passengers
but if you have any disability, then you will communicate in time so as we
organize for you everything. No any client can fail go see the mountain
Gorillas or Chimps or go on a safari, because at the Mountain Gorillas section,
there’s a team of porters who will carry you to the forest and will see the
Gorillas with your eyes. You should never be stopped because
of any disability. It is essential that any participant with a medical
condition requiring regular treatment or which may be affected by vigorous
activity, high altitude, heat, cold, other natural phenomenon, or particular
foods, notifies us and the tour leaders, in writing in advance of travel. We assume no liability for medical
care or for special dietary requirements if not informed long in advance. The
medical requirements by some places like Ngamba Island is a sole responsibility
of the client to meet them. We bring Ngamba Island and the client in direct
contact so that he is furnished with what is required of him before walking
with the chimps. Accommodation unless a specific
accommodation is requested, we reserve or recommend the best or mid-range
facility, reasonably priced, charming hotels/ lodges with private bath, hot water,
good service with charging sockets inside as well bathtubs. Some hotels/lodges
have swimming pools. Prices are based on two persons sharing a double or a twin-bed
room. We reserve the right to substitute equivalent or superior hotels
(Luxury). We make every effort to arrange shared accommodations for single
travelers when requested to do so. If the request cannot be honored, the quoted
single supplement will apply. Cancellation by us occasionally we
have to cancel confirmed bookings. We always endeavor to avoid canceling, but
we must reserve the right to do so. We shall not cancel your confirmed holiday
less than 60 days before departure unless we are forced to do so as a result of
unusual and unforeseeable circumstances beyond our control, the consequences of
which we could not have avoided even with all due care. If we cancel your holiday, we shall
offer you the choice of purchasing an alternative holiday from us of a similar
standard to that originally booked if available. If the chosen alternative is
less expensive than your original holiday we shall refund the difference but if
it is more expensive, we shall ask you to pay the difference. Alternatively you
are entitled to a full refund of all monies you have paid to us save that paid
for gorilla permits which can only be refunded if the refund has been made
available to us. Except where we cancel for reasons other than those mentioned
in this clause, we shall have no further liability to you. We regret we cannot pay any
expenses, costs or losses incurred as a result of any cancellation. We reserve
the right, without prior notice, to terminate the holiday of any person in your
party if, in our opinion or in the opinion of any other person in authority,
the persons concerned behave in such a way to cause or be likely to cause
danger, annoyance or distress to any third party or damage to property. In this
situation, the person(s) concerned will be required to leave the accommodation
or other service immediately. We shall have no further responsibility towards
such person(s). No refunds will be made and we shall not pay any expenses or
costs incurred as a result of the termination. Cancellation by you should you or
any member of your party be forced to cancel, you must advise us in writing. A
cancellation is not effective until we receive a copy of your written notice.
To cover our estimated loss caused by the cancellation and as we may be unable
to resell your holiday, cancellation fees, excluding insurance, will be levied
per person as follows: Period before
departure Cancellation charge (as percentage of total Tour price paid where
applicable). Cancellation Policy: Cancellations
received will be subject to the following forfeit of tour cost: 91 days and
above 10% 60-90 days 25% of tour cost 46-60 days 40% of tour cost 16-45 days
80% of tour cost 0-15 days 100% of tour cost. NB. Cancellation fees are based on
the date your written notification is received at GORILLAS
HOMELAND SAFARIS Complaints must be
reported immediately to our representative and to the supplier of the
service(s) in question, who will do their best to resolve any problem. If you remain dissatisfied, a
written report should be submitted to the Safari manager in Kampala as soon as
possible after the incident and not later than 20 days after completion of your
holiday, to enable us to investigate them fully. Regrettably, liability for any
complaints not notified in accordance with this procedure cannot be accepted. W4e
cannot accept liability or pay compensation in circumstances in which the
proper performance of our obligations is either affected or prevented by an
event which we or the service provider in question could not, with all due
care, avoid or foresee. Events of this kind include riots, threats of war,
civil rivalry, border closures, terrorist activity, unexpected government
action, industrial disputes, natural disaster, nuclear disaster, fire, extreme
weather conditions, road closures, epidemics, pilferage, quarantines, dangers
incident to traveling by sea, air or land and other acts or incidents that are
beyond our control. We purchase transport,
accommodation, restaurant services, medical evacuation services and other such
services from independent suppliers that are not subject to our control. Due to
this, we cannot be responsible for personal injury, property damage, death or
any loss that may occur as a result of any act or omission of a supplier or by
reason of any other event that we have no control over. We reserve the right to
amend the prices of US Dollars to reflect increases in foreign exchange or
tariff rates before receiving the deposit from you without notification. We also reserve the right to
withdraw a tour or a part of it, to make alterations where necessary and
desirable in the itinerary, to refuse to retain or accept as a member of any
tour any person at any time, and to pass on to tour members any expenditure or
losses caused by events beyond our control. Optional activities at some places
visited are available depending on the itinerary selected by you. Activities
include, but are not limited to: Canoe trips, boat trips, water rafting trips,
walking tours, mountain Gorillas tracking, Chimpanzee tracking and
mountaineering. Your personal safety during these excursions cannot be
guaranteed. You are free to participate in any
such activities while you are on tour. However, doing so will be at your own
risk and we shall assume no responsibility for your safety. Gorilla Permits for
gorilla tracking in the relevant national park can only be purchased when
payment has been received. Acquiring the Gorillas permit does not guarantee
that you will see the Gorillas. Local unforeseeable conditions can sometimes
mean that gaining access to the Gorillas is made impossible on at short notice.
We do not accept liability for any circumstances that may lead to a Gorilla
viewing being cancelled, be it the closure of the National Park or borders,
absence of the Gorillas or security changes. Refunds will be at the discretion
of the authority in charge and we cannot accept liability for them. We shall endeavor to obtain a refund
from the relevant authority and should it be paid, we will pass it on to the
client. Currently, chances of seeing the Gorillas are 98%. Please note that Gorilla Permits in
Uganda and Rwanda are not refundable when already booked. Jurisdiction the
principal company is incorporated in the Republic of Uganda and it operates
under the laws of Uganda. Liability every reasonable effort shall be made to
ensure that (a) all elements of the holiday are supplied as has been described
in the brochure and to a reasonable standard; and (b) our employees, agents,
suppliers and sub- contractors exercise due care in carrying out our
obligations under the contract. We accept responsibility for what
our employees, agents, suppliers and sub-contractors do or do not do if at the
time they were carrying out work authorized by us. If any part of your holiday is not
provided as advertised and to a reasonable standard, we shall pay you
appropriate compensation if your enjoyment of the holiday has been affected and
you have followed the complaints procedure set out in these terms and
conditions. Our maximum liability in respect of
complaints (except where death, personal injury or illness results, or where
claims relate to loss or damage to possessions or luggage, which are dealt with
below) is limited to an amount equal to the cost paid by or on behalf of the
person affected for the relevant services. The maximum amount will only be
payable where the person affected has derived no benefit from the holiday and
none of the services contracted have been provided. We will take all due care
to prevent your death, injury or illness being caused by the animal or insect
life of the destinations that you are traveling to. In this regard however, it is your
responsibility to take proper medical and practical precautions. Medical advice
should be sought well before traveling. Subject to these Terms and Conditions,
we accept responsibility should you or any of your party suffer death, personal
injury or illness as a result of any failure to perform or improper performance
of the contract by any of our employees, agents, suppliers or sub-contractors
if at the time they were carrying out work authorized by us except in the
following situations. We will not be liable where any
failure to perform or improper performance was: (i) The acts or omissions of a third
party not connected with the provision of the holiday under the contract and
which were unforeseeable or unavoidable; (ii) An event which we or the
supplier of the relevant services could not have foreseen or avoided even with
all due care. Claims must be notified to us in accordance with the complaints
procedure aforementioned. Any person to whom any payment is made (and their parent
or guardian if that person is a minor) must assign to us and our insurers any
rights they may have to pursue any third party in connection with the claim and
provide all necessary assistance to us and our insurers that be reasonably
required. Baggage; All personal belongings and baggage
are at the client’s own risk. However we take too much care providing them full
and thorough safety. In case an incident happens, we make follow-ups. Photography We
reserve the right to take photographic images of individual participants to use
for commercial promotion of our safaris. Tour members who prefer that their
image not be used are asked to identify themselves to their tour escort at the
start of the tour. Safari Terms
and conditions. Prices INCLUDE airport transfers, accommodation, meals as stated, an
English-speaking driver/ guide and a 4×4 safari vehicle, portage of two items
of baggage per person, boat trips, park fees, mountain Gorilla and Chimpanzee
permits where appropriate. Prices EXCLUDE all items of a personal nature such as entry visas, tips,
telephone calls, laundry, gifts, airport taxes and all drinks. The company reserves the right to
vary the safari services agreed with the client in the event of unforeseen
circumstances, such as road closures, bad weather, problems with national parks
or hotels, security considerations. In such cases alternative arrangements will
be made as circumstances permit. Transport we ensure that every
person is entitled to a Window seat in the vehicle. Every effort is made to
ensure that vehicles are provided in a roadworthy condition but no liability
can be accepted for breakdown, or any damage or delay. Our guides are
instructed to follow our code of conduct for Guides (available on request),
which you must not ask them to break in any way. In the event that a Guide does
not follow the code, please inform the Safari Manager in Kampala. The company’s
Guide whose decision on all matters, such as the route taken, is final must
only drive company vehicles. You will be liable for any damage caused to a
vehicle by any interference by you with the vehicle, including legal costs. In case
of breakdown, it’s our responsibility to rectify the situation. We can either
withdraw the vehicle in question or replace it or if the breakdown is minor and
can be rectified, we reserve the right to do so. Tipping there are no set percentages
for tips. The amount being tipped is at the discretion of the customer and any
token of appreciation is welcomed. Voluntary Execution; Your advancement of a
deposit certifies that you have accepted GORILLLAS
HOMELAND SAFARIS, carefully read and fully understood the contents of
the Terms and Conditions, especially those regarding cancellation and refund
policies, limitation of liability, and responsibility borne by trip
participants. On the advance of a deposit to the depositor, his or her family
and heirs agree to be bound by the above Terms and Conditions. Copyright All Rights Reserved GORILLAS HOMELAND SAFARIS. Visit us on:
www.gorillashomelandsafaris.com Contact us at:
info@gorillashomelandsafaris.com Phone: +256 772 033 448 Mobile: +256 706
106 104
Introduction
GORILLLAS HOMELAND SAFARIS is a
Tour and Travel Company created to serve the various needs of travelers in
Africa, as well as to promote Eastern Africa as a travel destination. GORILLLAS HOMELAND SAFARIS offer a
variety of activities in Uganda, Kenya, Tanzania and Rwanda, such as safaris,
city tours, white water rafting, boat trips, fishing trips, horseback riding and
more. We can also assist you with worldwide air ticketing. We cater for
individuals, families, business and leisure travel. Our dedicated and
experienced team will help you with all of your travel requirements within our
capabilities and personal attention is our first priority when attending to
your tours and travel requirements.
Accommodation for our clients varies from budget campsites to luxurious safari
lodges. Your budget and personal requests will be considered when choosing
accommodation for your trip. Clients are advised to inform us in case of any
dietary requirement, this will avoid any inconveniences. For transportation, we
use four-wheel drive Toyota Land Cruisers as well as minibuses, which are
custom made for the comfort of our clients while on the safari. We start our
safaris any day of the week and departure dates for safaris are not dictated.
We use very experienced team of guides who are knowledgeable about travel,
culture and wildlife, some of them are specialists in birds like birders,
mountain Gorillas and general guides who have full information about wildlife,
culture and travel for Uganda, Kenya, Tanzania and Rwanda.
GORILLLAS HOMELAND SAFARIS is a
fully registered and licensed Tour company in Uganda which is authorized to
handle Tour operations and activities Uganda, Kenya, Rwanda and Tanzania.
To become the number one best ground Tour Operator in Uganda to provide
efficient, safe, and standard services to our clients using our team of
professional tour guides and management. We strive to exceed expectations in
both the planning and execution of tours that best suit our clients.
We have a team of competent, motivated and skilled people who will ensure that
you receive the best service.
Mr. Tukamushaba Davis, Managing Director is passionate about the travel
industry and excited about the prospect of hosting you in his beautiful
country. Born and raised in a remote area of Bwindi at the home of the mountain
Gorillas, he is an expert in everything Ugandan. He will be happy to assist you
with any questions you may have pertaining your safari to Uganda.
Visit us on: www.gorillashomelandsafaris.com
Air Ticketing.
Car Hire and Leases.
four-wheel drive such as Land Cruisers, minibuses, and vans. Our cars have
always been in a good mechanical condition with comprehensive licenses, which
help them carry out safaris without no any worries about having mechanical
breakdowns. However if it happens accidentally, we have a 24/7 cars for the
rescue wherever you are on your safari.
Hotel and Lodge Bookings.
Wildlife Safaris in Uganda.
Fishing Safaris.
Our experienced and expert guides will take you to the best birding sites in
Uganda, Kenya, Tanzania and Rwanda. Bird watching is a popular activity in
Uganda because of the numerous species, and high number of birds. Bird watching
is possible in all national parks and other sites throughout the country. We
have for example birding sites like Mabamba swamp on Lake Victoria, Mabira
forest, Semuliki game reserve, Mubwindi swamp and all other. These area help us
locate the endemic Albertine Rift bird species which can’t be seen nowhere else
especially birds like the incredible rare SHOE BILL, Shelley’s Crimson wing, Graur’s Green Broadbill.
We organize trips that will get your adrenaline flowing! White water rafting
and bungee jumping are not for the faint hearted! Opt for half or full day
rafting, or a package including both bungee jumping and a half-day rafting.
Both activities take place on the Nile River and at Bujagali
Falls in Jinja.
We book boat trips for safaris, as well as for trips on Lake Victoria and
Bunyonyi. For boat, we have canoes and motorized boats. Boat launches, cruises
and canoeing take place at Lake Mburo, Murchison Falls, Queen Elizabeth and
Lake Bunyonyi. Looking for a little adventure? Quad biking is now available along
the banks of the River Nile as well as in Lake Mburo National Park. This
activity is a great way to enjoy a thrilling ride with beautiful scenery.
Safety and fun guaranteed!
We can assist you in booking
mountain bikes for your biking tour. Mountain biking is available in some
national parks, as well as in and around Kampala, you may also decide to book
with us seven days mountain Climbing this is available on Mount Rwenzori
and Mount Elgon.
We will take you on exciting and
informative tours throughout Kampala, Jinja and Entebbe.